Warranty claim documentation.

Filing a successful warranty claim against a panel manufacturer or solar installer requires specific documentation: production data showing decline beyond normal degradation, thermal imaging of affected panels, written diagnostic assessment, photographs, and dated installation records. The network specialist assembles all of this for $220 — far less than the value of a successful warranty claim (typically $400–$4,000+ in panel replacement value).

TYPICAL COST

$220

DURATION

60 minutes on-site + report

What manufacturers and installers require

Production data showing decline — typically 6+ months of monitoring data showing kWh/day below expected curve
Thermal imaging identifying specific failed cells or panels
Written diagnostic assessment from a qualified professional
Original install documentation — invoice, system specs, panel serial numbers
Photographic record of damage or wear
Cleaning history — showing the panels have been properly maintained

What the network specialist provides

Pre-filing visit — review your monitoring data, identify the warranty case
On-site visit — thermal scan, visual documentation, panel serial number verification
Written professional assessment — diagnostic conclusion, recommended remedy
Photo package — date-stamped images of every affected panel
Submission-ready PDF — formatted for the specific manufacturer's claim portal
Optional: ongoing claim coordination if the manufacturer requests follow-ups ($50/hour additional)

What to do first

Before scheduling: pull your last 12 months of monitoring data, find your original installation documents (often emailed at install), and note the panel manufacturer and serial number range. The network specialist will use this to identify which warranty path applies.